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Privacy Policy

This privacy policy aims to give you information on how We Deliver Local, trading as Beelivery collects and processes your personal data through your use of this website, including any data you may provide through this website when you sign up to our newsletter use our service. We Deliver Local is the controller of your data for the purposes of the Data Protection Act 2018.

We may as a result of your interaction with our website and our communications with you, hold and process personal information obtained about you. The types of personal information we collect may include:

• Your name.
• Your phone number.
• Your email address.
• Your address.
• Your order details

When you visit the site, we may also collect certain information such as the type of computer operating system that you use and your internet service provider. We sometimes use this information to improve the design and content of the website and enable us to personalise your experience.

The personal information that you provide will be used by us:

• To provide our e-commerce services.
• To identify you as a registered user when you log in to the website and re-visit the Website
• To register you for and send you newsletters.
• To improve our site and our services.
• To provide suggestions and personalise your experience on the website.
• as required by law enforcement officials including for the purpose of investigating crime.

We do not store credit card details, nor do we share customer details with any 3rd parties.

We will provide a customer’s address, phone number and the items in the order to the freelance delivery driver in the area who has agreed to make a delivery so that s/he may fulfil the delivery. We require our drivers to respect the security of your personal data and to treat it in accordance with the law. We do not allow our drivers to use your personal data for their own purposes and only permit them to process your personal data to deliver to you and in accordance with our instructions.

We will provide a driver's name and phone number to the customer if s/he requests it.

You can ask us to stop sending you newsletters and other marketing messages at any time by following the opt-out links on any marketing message sent to you OR by contacting us at any time.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

We keep the personal data you provide for as long as you have an account in order to provide you with our services. We will delete or amend this information and/or provide you with a copy upon your request. You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

If you have any questions about this privacy policy or our privacy practices, please contact us in the following ways:

Full name of legal entity: We Deliver Local Ltd
Email address: [email protected]
Postal address: Beelivery, Royle Mill, Royle Street, Congleton, CW12 1HR
Telephone number: 01625 800288

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

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